Our Approach
We Genuinely Care
At Zen Private, our approach is centred on delivering personalised, holistic care that addresses the root causes of addiction, burnout, and mental health challenges. We combine evidence-based therapies with restorative practices, creating a deeply transformative experience that nurtures the whole person—body, mind, and spirit.
With 24/7 support, a tranquil environment, and a compassionate, highly skilled team, we offer tailored programs that empower clients to reclaim their lives and achieve long-term wellbeing. By focusing on both immediate recovery and sustainable change, Zen Private provides a standard of care unmatched in the industry.
“We aim high here at Zen Private, which is why we chose a gold seashell for our brand. Some people believe that the hard texture of a shell symbolises mental strength. Therefore, seashells represent a resilient and determined mindset. With dignity and respect we guide you towards the heights of your potential. Your journey to wellness is our priority.”
— Founder/CEO
Tailored, Holistic Care for Lasting Recovery and Transformation
At Zen Private, we specialise in delivering personalised and discreet care to individuals seeking recovery from addiction, burnout, and mental health challenges. Our services include, but are not limited to: tailored alcohol and drug treatment, executive burnout recovery, women’s wellness, and medically supervised residential detox. We provide a holistic healing experience, integrating evidence-based therapies with complementary practices such as alternate therapies, personal training, and farm-to-table dining.
Our expert team offers round-the-clock support in a private and tranquil environment, ensuring every client receives the highest standard of care. From the moment of arrival to our comprehensive aftercare programs, we are dedicated to guiding you through a transformative journey toward lasting health, balance, and resilience. At Zen Private, we do more than treat symptoms—we empower you to reclaim your life.
How we do it
At Zen Private, we specialise in delivering personalised and discreet care to individuals seeking a change. From curating your cuisine with your personal chef to training your physique and improved mental health with your personal trainer, recovery becomes enjoyable and then a way of life. By focusing on your innate strengths, we celebrate your capability for resourcefulness, even in challenging times.
Our Values
At Zen Private, we know how important your family, loved ones and support network is for you. Our treatment programs (from time to time) will include your loved ones, so you don’t feel like you are alone, and when you go home there is a better understanding of the support you need.
FURTHER INFORMATION
At Zen Private, we firmly believe in the critical importance of getting help as soon as possible. If you or your loved one needs assistance to travel, one of our senior care staff will come to you. Rooted in our profound commitment to health and wellbeing, ensuring you have support from the first phone call, and every step along the way. We support you long term by helping you evolve and strengthen over time. Our experienced team of healthcare and wellness professionals, all experts in their fields, are there to guide, support, and foster your journey of recovery from day one.
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We can assist you to get to any of our locations, once you decide Zen Private is for you. We can arrange for one of our senior support staff to accommodate you from your home to our private residence and assist you with packing, managing your affairs and serving as a travel companion on your journey to healing.
We will also pick you up from Ballina Byron Gateway airport (BNK), Gold Coast Airport International (OOL) (1 hour drive) or Brisbane International Airport (BNE) which is a 2 hour drive to our Byron Bay Location. Adelaide Airport (ADL) 30 minute drive to our Adelaide Ranch.
Upon your arrival, we will greet you and discreetly transport you to your private residence awaiting your admission.
Alternatively you can arrange to make your way to our private residence where your family can help settle you in with the admission process.
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Entering treatment can be a challenging and emotional experience, especially when feeling vulnerable. To help ease your transition, we ensure you are welcomed into a comfortable, supportive environment with ample space to adjust to your new surroundings.
Upon arrival, you will be greeted by a senior support staff and the on-duty registered nurse. After completing a few preliminary admission procedures, your nurse will perform basic health observations, such as monitoring your blood pressure and temperature.
Your nurse will remain at the residence as long as needed, and always or the first 12-24 hours, to ensure you feel safe, cared for and supported through this crucial period.
You will be given a tour of your new home and invited to choose the bedroom that suits you best. Our team will assist with unpacking and help you settle in comfortably.
Meals will be thoughtfully prepared for you, and you will have the opportunity to meet your private chef to discuss and customize your menu to your preferences.
Once you’ve had time to relax and enjoy your meal, our doctor will arrive to perform a comprehensive medical assessment and create a personalized clinical care plan tailored to your current needs.
Your care plan is gentle and authentic and will adapt as you progress in treatment, supporting your journey toward healing and recovery.